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Old Fashioned Customer Service-Eero style
I often wonder what has happened to customer service? It feels like calling the customer service department just makes you feel bad. They don’t care about your problem. You get put in queue and are
Continue reading →National Ice Cream Day
A perfect day to celebrate success. I love ice cream! The more the better.❤️ As you might have noticed the Chicago weather has been warming up which has forced me to switch to more liquid
Continue reading →Celebration of Independence Day
Happy Birthday America! In honor of the red, white and blue, I am planning my own colorful celebration. Focusing heavily on desserts. I have found patriotism and Ice Cream go perfectly together.😇 First a Strawberry Sundae
Continue reading →Optimism Required (Part 2)
“All the world’s a stage.” – Famous words from William Shakespeare . Well it is time you start acting happy.😁 Yes, lots around us may seem negative. It is important not to ignore the
Continue reading →Think Positive + Feel Positive = Be Positive (Part 1)
“Emotions Determine the Quality of Your Life” – -Tony Robbins Today, there is so much around us that is saying wait or hesitate before you take action. Some things are even saying stop! Don’t do anything.
Continue reading →Brainstorming Not Optimal on Zoom
Zoom has become the “go to” way to communicate with other people, and there are many benefits of this vehicle. One that has suffered, however, is brainstorming. Brainstorming involves creativity. Innovative thinking beyond the obvious. The
Continue reading →Celebrate, Celebrate Dance to the Music – Part 2
“Celebrate ! Celebrate! Dance to the Music” Three Dog Night Let’s take a look at businesses and services. What can they do to make you celebrate? Remember it is not the magnitude but the event that
Continue reading →Celebrate, Celebrate Dance to the Music – Part 1
“Celebrate ! Celebrate! Dance to the Music” Three Dog Night Now More than Ever We are at a time when we need to celebrate more than ever. The world around us seems to be sending off
Continue reading →How Are Your New Years Resolutions Going?
It has been a month since you established your New Years resolutions. Now, is good time to make sure you have begun to follow through on what you said you were going to do. That you
Continue reading →One Word Says it All for 2022
This is going to be an exciting year! As we begin 2022, there is much around us that projects uncertainty. Some of that uncertainty may create self doubt in you and your business. Let’s explore
Continue reading →Goals for the New Year
At the beginning of every year people set their goals for the next 12 months. And every year about February or March they forget their goals or realize they haven’t started or think they do
Continue reading →A Time for Reflection
As we approach the end of 2021 it is a perfect time to evaluate what worked and what did not over the past 12 months. Time has a tendency to allow us to look back
Continue reading →Finish Strong
Many times as we get close to the end of a project, the conclusion of a year, or the end of a client relationship, or even the end of a job one has a tendency
Continue reading →The Video Interview
I discussed some of the benefits of videos in my last newsletter ( September 2021). Now, I would like to talk about a specific video. The video in an interview format. I believe having another
Continue reading →Videos Lead to Greater Connectivity
The world is changing based on many external factors. Face to face interactions are being replaced by Zoom interactions. Technology is becoming an ever increasing part of how we interact with one another. Social media
Continue reading →I Feel Empowered Thanks to a Blinking Caution Light
I was recently on a business trip to Phoenix, Arizona when I encountered a strange occurrence. I saw a blinking caution light that had an arrow attached to it. It had writing on the light
Continue reading →Zoom Fatigue
So many of us have replaced office meetings with Zoom calls. Face-to-face get-togethers are now done on Zoom. Sales calls are via you guessed it, Zoom. Almost all encounters involve Zoom or some similar technology.
Continue reading →Consistency Builds Trust
The concept of Marketing has expanded in its reach based on the ever increasing vehicles available. The frequency of communication is also exponential versus a short time ago. Even with all these changes, the old
Continue reading →So Happy Together
Words have so much more meaning today than ever before. We are opening back up as a society, yet there is still a lot of communication on the internet. What do those dynamics mean for
Continue reading →New Role of Leadership….Over Communicate
Leaders tend to under-communicate. My guess, a main reason is they are very busy with their own work. Because of all the meetings and responsibilities of being a leader they are mainly focused on their
Continue reading →Seeing Good Even in the Bad Leads to Growth
Most people are still not back in the office. Communication between staff is mostly done through technology with little in person communication occurring. What does one do to keep people engaged and even more importantly
Continue reading →Time to Shed Winter
It may say March but in my mind it is the beginning of Spring and just as important the end of Winter. If you’re in a cold climate like me, that means no more constant
Continue reading →How Are Your Goals Working Out?
We are one month into a new year and I have found this is a perfect time to reset your goals. Many people set their goals by January 1 and feel they are on the
Continue reading →Put This Word Into Action For A Better 2021 (Part 2)
When the new year begins I am excited to begin a knew as well. I have been thinking quite a bit about a word I would like to use that will summarize the year ahead.
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