When the new year begins I am excited to begin a knew as well. I have been thinking quite a bit about a word I would like to use that will summarize the year ahead.

  As we begin 2021 many people put together New Year’s resolutions. They think about what they want to accomplish and how they are going to be better in the coming year. Lots of people put

  As the year ends I have found that now is the time to evaluate how the year went. I work with my clients to ensure they do a thorough review of their past year. I

  My favorite holiday is Thanksgiving. It is truly an American holiday. Beside the festivities and the great meal, I  believe it is a perfect time for reflection. Stop for a moment and think back about

  Everyone has heard about a suggestion box put out to elicit ideas on how your business can improve. Businesses even reward people whose ideas help save money or make the company $$$’s. How about putting

  The world is still a very lonely place with the virus forcing us to be more isolated than we desire. Many of our regular business activities have moved on line. Even our personal activities are

  Everyone is being told to stay away from each other. Don’t go out unless you have to. If you are elderly, stay away from even your family. The result is people feel very alone, scared,

  People need each other and with isolation coming from the shutdown and social distancing that is true more than ever. With distance between people increasing figuratively and literally, it has become increasingly difficult to stay

  Key Tip: Your voice matters Today, your voice matters more than ever. When you are face to face with somebody they can see the total you. Not just your voice but your physical presence as well.

Key Tip: Everything you do is seen Remember you are always visible individually to everyone else on the call. I have found that thinking and acting as if  the camera is on you all the time is

  As we enter the “new world” of communication, face to face meetings have been replaced with web conferencing. The market leader is Zoom with over 300,000,000 people participating in daily calls! What does that mean

  As it is March and the year is in full swing it might be a good time to think of who are your best customers. The Super Bowl is over and the Kansas City Chiefs

  Cost cutting was the mantra for almost 5 years among food makers. The thought was you could put the savings to the bottom line. Executives felt the consumer would just keep buying your products and

  In a previous world, the concept of return on investment (ROI) was the gold standard used to measure success. Was your money well spent? Did you gain an advantage based on what you did? Should

  As I reflect upon what has transpired over the past 10 years, the things that stay in my mind are what made me happy. From a marketing perspective, I think of interactions that brought a

I have found that when you bundle your products, operations, and customer service together in a consistent and unified way success happens! You must pay attention to all the pieces of the puzzle. Consistent products require

 Kraft Heinz is a classic example of a company that tried to cut its way to success. They kept looking for places to cut costs. Expenses were always seen as something that needed to be diminished.

A picture is worth a 1,000 words but signs can create a very positive environment for your customers and your team as well.After all a picture says it all. This picture illustrates a creative way to

  Many people have asked me, “why is attitude more important than aptitude? I want to hire the smartest people possible because I want to create the best business.” Guess what? Attitude is way more powerful!

  Time for Celebration! I have always found businesses and people miss lots of chances to celebrate. When things go well it is a time to celebrate. When work is moving ahead, it is a good

  Purpose Pride Passion There are three keys to success for your business. It does not matter whether you work for yourself as an entrepreneur or are an employee within a company, 3 words will help

Many a business looks to hire the best and the brightest thinking that will lead them to success. Only after they have finished their recruiting of perfection do they begin to think about how they are

  Whether you are writing, presenting or just talking with someone else, the critical way to create a memory of what you did or said is to keep the message to 3 points. From a young

 More and more people are having problems interacting with other people, businesses, or technology. How you react to these issues could be an opportunity to differentiate yourself from the competition. Everyone reacts in different ways to