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Sign Sign Everywhere a Sign
A picture is worth a 1,000 words but signs can create a very positive environment for your customers and your team as well.After all a picture says it all. This picture illustrates a creative way to

Attitude Over Aptitude ….. Always
Many people have asked me, “why is attitude more important than aptitude? I want to hire the smartest people possible because I want to create the best business.” Guess what? Attitude is way more powerful!

National Ice Cream Day Cometh
Time for Celebration! I have always found businesses and people miss lots of chances to celebrate. When things go well it is a time to celebrate. When work is moving ahead, it is a good

Three Keys to Open Any Door
Purpose Pride Passion There are three keys to success for your business. It does not matter whether you work for yourself as an entrepreneur or are an employee within a company, 3 words will

The Best and Brightest are Not Enough
Many a business looks to hire the best and the brightest thinking that will lead them to success. Only after they have finished their recruiting of perfection do they begin to think about how they are

The Power of Three
Whether you are writing, presenting or just talking with someone else, the critical way to create a memory of what you did or said is to keep the message to 3 points. From a young

I Have a Problem…
More and more people are having problems interacting with other people, businesses, or technology. How you react to these issues could be an opportunity to differentiate yourself from the competition. Everyone reacts in different ways to

The Future of Business has Feelings
It is a great line from SAP. So many people are caught up in technology that they have forgotten the human element of business (and life). We have gone through a very fast paced migration of

Welcome 2019
It’s a New Year and you are excited to begin your journey anew. Before you start your voyage I have found it is a good idea to reflect on what transpired in 2018. You might think

A Plan is the Beginning- Never Give Up!
Sticking to your plan can lead to a happy ending. Most people develop a plan when they start out in business. The plan is based on information they have gained from research through reading, observing, and

The Anti-Brainstorming
I am sure most people have been involved in a brainstorming session. In its simplest form, you have an agenda built around how to improve a part of your business. It could be a creative exercise

The Personal Approach to Sales
Every day I hear about the latest app, and how it makes your life easier. Technology makes life different from anything before. The big question is “does it make it better?” Do emails break through the

Fall is coming…It Might Be Time For Rebranding?
Have you been saying the same thing for quite some time? Have the results of your interactions with existing and potential customers reached a point where you are being tuned out? Has your staff quit listening

Trust is still #1
No matter how long you have been in business or who you are, the number one attribute you want people to feel toward your business or you is trust. There is no greater spoken sentence than

“Follow Me I’m the Pied Piper”
“Follow Me I’m the Pied Piper” was a popular song written in 1966 by Crispian St. Peters. It’s also a great verse of how to lead. Much of what we read is negative. Even more of what we

“The Long and Winding Road”
“The Long and Winding Road” is the title of a famous song by the Beatles. It is also a journey your customer takes before they make a purchase from you. A helpful way to understand what your customer

The Power Has Shifted
Managing from the top down has gone the way of the land line. It used to be the CEO or President set the direction and everyone just hopped on board. Now, power has a more grassroots affiliation. The

A Fun Way to Find Solutions
Businesses are facing more and more problems. Competition is increasing and coming at your customers from all sides. There appears to be limited solutions to all of these issues. I have always found that creating balance is the

Your Brand Needs More Than Big Data
More and more businesses are relying on data to drive decision making. The preponderance of information is making it easier to draw conclusions of what to do to engage the customers “in theory”. Theory is easy

Old Fashioned is Still Alive with Customer Service
Everything modern is better. Technology makes living easier. Food has gotten more organic which is better for you. There are more choices for everything you may want or need. It seems modern is better for almost

The Secret Word to Greater Productivity
Everyone is trying to do more and more work in the same amount of time. The quantity of activities we are engaged in is an ever increasing number. We go from one task to another. The

Negotiations Are Won and Lost Before They Even Begin
When you enter into any negotiation you must be prepared with a strategy. The strategy needs to include what you want as a business outcome. The first step is to have a plan on how the

Marketing is Being Discovered by Manufacturers
Consumer product companies have always recognized the benefits of marketing. They have used marketing to enhance their relationships with their customers as well as suppliers plus everyone else they do business with. The consistent form of

Start Thinking of Your Business as a Personality
When I do business with a company it is based on what I think of them. What are the components that go into that perception? How about what they stand for or put another way